Helping Patrons with eMedia? Get the Device Guides!


kindlefire getting started picOn a Kindle Fire does the user use Kindle eBooks or ePUB eBooks?

This is just one question which can be confusing to library staff and patrons alike. There is quick help available to keep you straight. Visit the Media Drop and checkout the Device Guides folder. Inside you will find guides written by Virtual Library staff as well as a folder called Device Specific Guides. These sheets are provided by OverDrive and are short and sweet guides to each type of device out there.

You may want to print some and hand them out to your staff and patrons alike so you can provide better customer service.

Remember, if your not sure contact the Virtual Library at x6300 and we will help you.

Advertisements

One thought on “Helping Patrons with eMedia? Get the Device Guides!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s