This is just one question which can be confusing to library staff and patrons alike. There is quick help available to keep you straight. Visit the Media Drop and checkout the Device Guides folder. Inside you will find guides written by Virtual Library staff as well as a folder called Device Specific Guides. These sheets are provided by OverDrive and are short and sweet guides to each type of device out there.
You may want to print some and hand them out to your staff and patrons alike so you can provide better customer service.
Remember, if your not sure contact the Virtual Library at x6300 and we will help you.